About myHealth(Fastlab)

FastLab is a digital health and diagnostics platform focused on modernizing healthcare delivery across Africa. It connects patients, laboratories, and healthcare providers through digital infrastructure, offering services such as laboratory testing, imaging, telehealth, remote patient monitoring, and secure access to personal health records.

The Goal

The goal was to design FastLab’s digital experience around three measurable outcomes: reduce the effort required to discover healthcare services, improve clarity around what each service offers, and create clearer pathways toward booking or requesting care. We focused on restructuring the information architecture, simplifying service content, and introducing a consistent visual system that could scale across FastLab’s growing healthcare offerings while making key actions easier to identify and complete.

Our Approach

We followed a structured design process that moved from discovery and content mapping to information architecture, wireframing, visual design, and prototyping. We first mapped FastLab’s services and user journeys to identify gaps and simplify the path to key actions. We then developed wireframes to establish hierarchy and navigation before introducing the visual system, responsive layouts, and reusable components.

Interactive prototypes were used throughout the process to walk stakeholders through key flows, gather feedback, and validate design decisions before development. This created a shared understanding across stakeholders and reduced ambiguity during handoff, while establishing a scalable design foundation for FastLab’s expanding digital services.